1300 376 396
Licensed& insured, QBCC 15133522

No Hot Water?
Repairs, replacement & installation.

Gas or electric hot water repairs, replacement and new installations across Brisbane, Caboolture and Ipswich. Leaking tank or cold shower, an S&J hot water plumber explains the right fix.

Call 1300 376 396

Upfront quote before any approved work. Call to check the earliest available visit, and have your suburb, the problem and the system's make and model ready if you know them.

4.9/5 on Google

“professional, polite, prompt and transparent about what I actually needed”

Amber GraceGoogle review,
24/7Emergency serviceSame dayWhere available*27+ yrsExperience$0Deposit, interest-free terms*

*Same-day service subject to availability and time of call. Zero deposit and interest-free terms subject to approval; ask us for details.

James and Sean from S&J Plumbing

James & Sean — Owners, S&J Plumbing

Having a plumbing problem is stressful enough. We’re here to give you honest advice, a clear price before work starts, and a team that treats your home with care.

Code: SJ200

This month’s special offers

New hot water installations

$200 cash back

New hot water installations only, not repairs

Mention code SJ200 when you book or call. The code is not applied automatically.

With any paid plumbing service

FREE inspection

Free plumbing inspection with any paid plumbing service

Mention code SJ200 when you book or call. The code is not applied automatically.

Terms: Must mention code SJ200 at time of booking to redeem. Not to be used in conjunction with any other offer.

On the tools

Real Work. Your Local S&J Team.

Local plumbers, practical advice and care for your home.

S&J plumber crouched at an outdoor hot water tank in a side passage
Hot water, handled by S&J
Hands adjusting a valve on wall-mounted hot water pipework
The right system for your home
S&J plumber working on pipework at a wall
Local plumbers on the tools
Google reviews

What Our Customers Say

Real customers. Real hot water solutions.

Overall rating4.9/5 on Google
See more customer reviews (opens in a new tab) ↗
  • Amber Grace
    Google review

    I dealt with Noah and Brian, and Darren was the electrician that came around, re installing me new hot water system, they…

    Read moreShow less

    I dealt with Noah and Brian, and Darren was the electrician that came around, re installing me new hot water system, they were all lovely from start to end - professional, polite, prompt and transparent about what I actually needed rather than just trying to make a few extra bucks! I couldn’t fault them and highly recommend.

  • Makayla Whitford-Marriott
    Google review

    Liam came out to my house and fixed my hot water unit I can’t thank him enough he’s amazing thank you Liam !!!

  • Darlene Flack
    Google review

    Liam from S & J Plumbing & Gasfitting, just finished installing our new hot water system. He arrived on time was very…

    Read moreShow less

    Liam from S & J Plumbing & Gasfitting, just finished installing our new hot water system. He arrived on time was very professional explaining all our options and, when he was finished, he cleaned up the area. Thankyou PS It pays to keep those fridge magnets you receive in the letter box.

Selected Google reviews, shown as written.

Sound familiar?

What Has Your Hot Water Been Doing?

Tell us the symptoms. We’ll help you work out the next step.

No hot water

Cold showers or a system that has stopped heating? Tell us the system type and what changed. We can arrange a hot water repair assessment.

A leaking hot water system

Water around the tank or pipework needs diagnosis. A leaking connection and a damaged storage cylinder can require very different fixes.

Hot water runs out

A fault, changing household demand or an undersized system could be the cause. We will discuss repair and replacement options.

Water is only lukewarm

Inconsistent temperature can come from several parts of the system. A plumber can check the cause before you commit to a replacement.

Repeated breakdowns

If the same problem keeps returning, compare the condition of the system, repair costs and warranty with the cost of replacement.

Planning a new installation

Renovating or upgrading? We can help you choose a system to suit your household, available space and existing gas or electrical supply.

Choose your service

Hot Water Repairs, Replacement & Installation

A dedicated hot water plumber for the problem you actually have.

Electric hot water repairs

Assessment and repairs for electric storage hot water systems, plus replacement options when the existing tank is no longer suitable.

Gas hot water repairs

Help with gas storage and continuous-flow hot water systems. Tell us the make, model and any displayed fault code when you call.

Hot water replacement

Compare a like-for-like replacement with a system better suited to your household. We’ll explain the scope and quote before you decide.

New hot water installation

A new system needs the right capacity, location and connections. We assess your requirements and explain the installation work involved.

Need emergency hot water repairs? Call to check the earliest available visit. Have the make and model ready if you know them.

Call 1300 376 396
A practical answer

Repair It or Replace It?

You don’t need to decide before you call. We assess the fault and explain the options.

A repair may make sense

  • The fault is isolated to a serviceable component
  • The tank and other major parts are in good condition
  • Suitable parts are available
  • The repair offers good value for the remaining life of the system

Consider a replacement

  • The storage cylinder is leaking or badly deteriorated
  • Breakdowns are becoming frequent
  • Repair costs are high compared with replacement
  • Your household needs a different size or type of system
Call 1300 376 396
Compare your options

Which Hot Water System Suits Your Home?

The best choice depends on your household and property, not just the tank size.

Hot water system options
CompareElectric storageGasHeat pumpSolar
How it heatsAn electric element heats stored waterGas heats stored water or heats on demandUses electricity to move heat from the air into stored waterSolar collectors heat water, with a booster when needed
What to checkTank capacity, electrical supply and available spaceGas supply, ventilation and suitable installation locationLocation, airflow, noise and electrical requirementsRoof suitability, shading and booster arrangement
For an existing faultAssess the tank and serviceable componentsIdentify the fault before deciding on repairCheck the model, fault and repair optionsIdentify whether the problem is in the collector, storage or booster
Before choosingCompare installation and running costs for your householdCompare fuel availability and demandConfirm the model and installation are suitableAssess roof and plumbing requirements

This is a general comparison, not a recommendation for a particular property. Ask S&J to confirm system suitability, available models and installation scope.

Your local S&J team

One Team. Here to Help.

We help homeowners across Brisbane, Caboolture and Ipswich. Tell us your suburb when you call and we’ll confirm availability for your address.

From hot water repairs to replacement and new installations, speak to S&J about the right solution for your home.

Call 1300 376 396
Before your appointment

Tell Us the Make & Model

A little information makes the first conversation more useful.

A photo of the system label helps identify the type, capacity and model. If it is easy to access, have that information ready when you call. We’ll confirm parts, service availability and replacement options for your system.

Upfront pricing

Know What Your Hot Water Quote Covers

Clear information before you approve the work.

  • Assessment of the reported hot water problem
  • A clear explanation of repair or replacement options
  • The work, parts and system included in your quote
  • Any required changes to plumbing or connections
  • Timing, access and availability before the work is arranged
  • Applicable warranty details for the proposed work or system

The exact scope depends on the job. Ask about removal of the old system, electrical work and any additional requirements.

Call 1300 376 396
Hands tightening a pipe fitting with a wrench
Four simple steps

From Cold Shower to a Clear Plan

1

Call or book

Tell us your suburb, the problem and the type of hot water system.

2

Confirm the visit

We’ll confirm availability and any details needed before attendance.

3

Assess and quote

Your plumber checks the problem and explains the proposed fix and price.

4

Get it sorted

Approve the work, then have the repair or replacement completed and checked.

Start With a Call on 1300 376 396

Have your suburb, the problem and the system's make and model ready if you know them. You get an upfront quote before any approved work.

Good to know

Your Hot Water Questions, Answered

Can you help with emergency hot water repairs?
Yes. Call 1300 376 396 for emergency hot water help and tell us your suburb and symptoms. The team will confirm availability and the next appointment; same-day attendance depends on availability and the time of your call.
Do you repair both gas and electric hot water systems?
S&J provides gas and electric hot water services. Tell us the make and model when booking so we can confirm the appropriate assessment and any parts requirements.
Should I repair my hot water system or replace it?
That depends on the fault, condition of the tank, parts availability and the cost of repair. We can explain the repair and replacement options after assessing the system.
Can you install a different size system?
We can assess a new hot water installation or a change in capacity. Household demand, available space and existing services all matter, so the installation requirements need to be checked first.
How much will the work cost?
The cost depends on the fault, system and installation requirements. Ask for an upfront quote that explains the work and any additional requirements before approving it.
Do you service Caboolture and Ipswich as well as Brisbane?
Yes. We service Brisbane, Caboolture and Ipswich and the suburbs around them. Give us your suburb when calling so we can confirm coverage and availability for your address.
Can I book online?
Use any Book Online button to open S&J’s ServiceTitan booking system. If your situation is urgent or you would rather speak to the team, call 1300 376 396.
S&J Plumbing

Let’s Get Your Hot Water Sorted.

Speak to your local S&J team about repairs, replacement or a new installation. Call to check the earliest available visit; you get an upfront quote before any approved work.

Call 1300 376 396

Serving Brisbane, Caboolture and Ipswich. Same-day service subject to availability.